Conclusions and Recommendations from our Quality of Care Questionnaire (March - April 2026 Relatives and Friends)
A quality assurance initiative was completed by the Care Home with its purpose being to seek anonymous feedback regarding our service and facilities. Bilingual questionnaires were distributed to all of our residents’ families by email and visitors were also encouraged to complete the questionnaires and leave at the allocated box in the hallway, before they left. The response was excellent with a total of 36 questionnaires being submitted (which is a high ratio considering that we only had 28 residents at the time). The majority (27) of the questionnaires were completed by relatives, with 5 being completed by friends and 4 being completed by others (GP’s etc).